Public Sector

Today, not only private enterprises, the public sector—including central ministries, local governments, and independent administrative agencies—is expected to take a lead in driving bold innovation and transforming public service into more sophisticated and efficient services. 

At Fortience Consulting, we work alongside public sector clients to co-create a clear vision for addressing societal challenges and support the planning and execution of practical solutions. 

Leveraging the extensive public sector experience of the NTT DATA Group, combined with our deep industry expertise across manufacturing, retail, agriculture, and tourism, we offer a cross-industry perspective tailored to the unique dynamics of public administration. Through this approach, we contribute to shaping sustainable growth for Japan as a whole. 

Service Offerings

Strategic Planning and Policy Design Support

  • Formulate public administration strategies and mid-term plans
  • Develop IT strategies and mid- to long-term IT roadmaps
  • Design workforce optimization plans through operational efficiency initiatives
  • Conduct benchmarking studies on domestic and international policies and systems
  • Draft policies, guidelines, and frameworks
  • Design and implement effective digital transformation (DX) strategies

Organizational Reform and Business Process Optimization

  • Visualize current operations and IT systems; analyze issues and design target models
  • Assess operational challenges and develop actionable solutions
  • Assess and evaluate the feasibility for the establishment of shared administrative service centers
  • Support organizational design and restructuring
  • Drive business process reengineering (BPR) initiatives

IT Modernization and Transformation Execution

  • Develop system modernization planning and reconstruction roadmaps
  • Support requirements definition for all systems and public procurement processes
  • Assist with local area network (LAN) infrastructure modernization
  • Provide project governance support (including progress, quality, issue, and risk management)
  • Prepare evaluation materials and documentation for public tenders and support procurement
  • Support the execution of DX initiatives
  • Support the standardization of municipal information systems
  • Promote the digitalization of administrative procedures

Advanced Technology Enablement

  • Conduct research, planning, and requirements definition for cloud mitigation and utilization strategies

Consultants

  • Toshihide Akagami

    Vice President

  • Shigeru Maki

    Managing Director

  • Katsunori Masubuchi

    Senior Manager