Retail & Distribution

Japan’s retail and distribution sector is undergoing a profound transformation. In consumer markets, population decline, regional disparities, and evolving household structures, coupled with shifts in spending propensity and buying behavior, have made the limitations of traditional business models increasingly apparent. At the same time, workforce shortages, the diversification of payment methods, and rapid technological advancements have made it imperative to reinvent store operations, global supply chains including manufacturing and logistics, marketing approaches, and end-to-end customer experiences.

At Fortience Consulting, we support clients in navigating this disruptive landscape, helping them address complex business challenges.

Service Offerings

Enterprise-wide Digital Transformation

  • Data-driven retail transformation

Merchandising & Product Management Reform

  • Product lifecycle management (PLM) and master data management (MDM)

Supply Chain Transformation Support

  • S&OP design for wholesalers
  • SCM-DX platform development
  • Trade operations reform and import platform development

Customer Engagement Innovation

  • Customer engagement strategy (LTV enhancement)
  • Cashless payment solutions

AI-driven Demand Forecasting Support

  • Demand forecasting and planning for apparel, wholesale, and retail

Delivery, Inventory & Warehouse Transformation Support

  • Mid- to long-term logistics planning (hubs and delivery routes)
  • Logistics cost analysis and cost reduction support
  • Warehouse capacity forecasting and optimization of utilization
  • RFID implementation support (stores and warehouses)
  • Buyer consolidation
  • Workforce management transformation support

Consultants

  • Tadayasu Kato

    Senior Managing Director

  • Kensaku Mizushima

    Managing Director